Description
Employee type: Non-exempt
Reports to: Resource Line Manager
Base Pay: 19.67/Hour
Hours: Part-time, average 6 to 18 hours, with 2-3 shifts per week. There is a potential for additional hours, as needed, on a varying weekly schedule. Must be open to working the following shifts any day of the week Sunday thru Saturday, though availability must include weekday hours (6am-6pm) and weekend shifts. Ideal candidate has flexibility to take shifts as needed.
- 6a-12p
- 12-6p
- 6p-12a
- 12a to 6a
Work location: Fully Remote – must reside in Washington State
Please Note: This job is performed from the employee’s home. This position requires the staff person to have a landline telephone with no extra features (i.e. call waiting, caller id, call blocking) must ring busy, must be in a private location that is free from distraction and noise. KCSARC provides a stipend for the monthly cost of this phone.
Essential functions:
- Provide sexual assault crisis intervention, support, information and/or referral via the telephone.
Determine comprehensive service needs of callers. - Provide information and referral.
- Provide support and information about the effects of victimization.
- Provide information about dealing with the trauma and aftermath of sexual assault.
- Provide information about the medical and legal issues related to sexual assault.
- Follow HIPAA guidelines.
- Provide information on services available in King County and surrounding areas
- Assess the medical needs of the client and provide information about medical issues
- Provide support and information related to the medical exams
- Assist clients and/or guardians to make informed decisions regarding psychological needs
- Provide information and assistance with Crime
- Victim Compensation application
- Input data into the Client Tracking System in a timely manner
- Work to continually assess service needs
- Attend Resource Line monthly meeting and other agency meetings as needed
- Back-up advocates who are unable to cover shifts due to illness, vacation, or other absences
- Other duties as assigned
Internal Relationships
- Actively participate in individual supervision
- Other duties as assigned
Technical Functions
- Ability to use Word, Access based database system, Outlook
- Keyboarding skills
- Ability to use a standard telephone
Personal Competencies
- Demonstrated interpersonal skills
- Demonstrated skills communicating with people in crisis
- Excellent decision making skills
- Excellent professional judgment
- Demonstrated written and oral communication skills
- Demonstrated active listening skills*
- Demonstrated problem solving skills
- Demonstrated empathic skills
- Knowledge of sexual assault victimization and the healing process
- Ability to work with independence
- Ability to work collaboratively within a team setting
- Ability to work with initiative and assertiveness
- Ability to educate callers on sexual assault trauma, offender traits and behaviors
- Understanding of cultural differences
- Ability to organize and prioritize competing work demands
- Ability to multi-task
- Ability to build rapport quickly
- Ability to read, write and speak English
- Accept and work in accordance with the Guiding Principles of KCSARC
Requirements
- Physical-mental-psychological Skills
- Interface with the impact of secondary trauma
- Ability to work with individuals in a high stress situation
- Ability to uphold confidentiality
Minimum Experience
- 4 year college degree plus 1 year directly related work experience; or
- 2 years college/vocational school plus 3 years directly related work experience; or
- 6 years direct work experience
- Demonstrated skills in crisis intervention and/or counseling skills
Preferred Experience
- Bachelor’s degree in social work, psychology or related field
- Experience working with sexual assault survivors
- Experience working in a rape crisis center
- Bilingual English/Spanish Skills
Summary
- 1 hour of sick leave for every 40 hours worked
- No Medical Benefits
- No PTO
Apply for this position here.