ISTSS Sarah Haley Award

Why work at KCSARC?

At KCSARC, we not only value diversity – we celebrate it:  We are committed to creating a team as diverse as the communities we live in, and we believe that the more inclusive we are, the better our team will be.  We are rooted in a foundation of anti-racism and equity, which must be demonstrated in word and action.  As a proud equal opportunity employer, we welcome candidates of all races, ethnicities, genders, abilities, identities, religions and ages with diverse viewpoints and experiences. We encourage veterans, LGBTQ+ and multilingual candidates to apply, along with candidates who have an EAD (Employment Authorization Document), regardless of immigration status.

Solid history, a track record of success, and innovation: The agency opened its doors in 1976, so we have a significant tenure in the field of sexual assault and a track record of successful program implementation, systems change, and direct service to clients. But we’re not a static service provider – we continue to innovate with programming such as prevention education in schools and the communities we serve, Dando Voz to reach Spanish-speaking survivors, and Project360, addressing the intersection of sexual violence and youth homelessness.

Tackle some big issues: When you work at KCSARC, you are part of a challenging and rewarding experience. We address the important issues around sexual assault, as well as some of the most critical problems facing our community right now. Many of these, such as sex trafficking and homelessness, have links to sexual violence.

As an agency, we’re committed to supporting fundraising success: Our Chief Executive Officer, 75-member staff, and 20-member Board of Directors are engaged as ambassadors. Our Board and CEO have significant fundraising involvement.

Participate in the joyful – yes, joyful! – aspects of what we do: Our work at KCSARC is hopeful and life-affirming. While there is no question that sexual assault is a serious subject, we empower victims and their families, and help them move ahead with their lives.

No better team to have by your side: KCSARC staff are positive, upbeat, talented, and passionate professionals who take pride in their work and in the role KCSARC plays in the community. The agency has a commitment to fostering workforce diversity and to encouraging innovative thinking, making for a dynamic, interesting group of people all focused on a single issue.

Sure, this work is important. So is your life outside of work: Work-life balance is valued at KCSARC and most staff are able to work flexible schedules. We provide generous benefits and opportunities for professional growth, and have been voted a “Best Place to Work” by Washington CEO magazine.

Learn more about our competitive pay and outstanding benefits. 

Resource Line Advocate

Description

Employee type: Non-exempt

Reports to: Resource Line Manager

Base Pay: 19.67/Hour

Hours: Part-time, average 6 to 18 hours, with 2-3 shifts per week. There is a potential for additional hours, as needed, on a varying weekly schedule. Must be open to working the following shifts any day of the week Sunday thru Saturday, though availability must include weekday hours (6am-6pm) and weekend shifts. Ideal candidate has flexibility to take shifts as needed.

  • 6a-12p
  • 12-6p
  • 6p-12a
  • 12a to 6a

Work location: Fully Remote – must reside in Washington State
Please Note: This job is performed from the employee’s home. This position requires the staff person to have a landline telephone with no extra features (i.e. call waiting, caller id, call blocking) must ring busy, must be in a private location that is free from distraction and noise. KCSARC provides a stipend for the monthly cost of this phone.

Essential functions:

  • Provide sexual assault crisis intervention, support, information and/or referral via the telephone.
    Determine comprehensive service needs of callers.
  • Provide information and referral.
  • Provide support and information about the effects of victimization.
  • Provide information about dealing with the trauma and aftermath of sexual assault.
  • Provide information about the medical and legal issues related to sexual assault.
  • Follow HIPAA guidelines.
  • Provide information on services available in King County and surrounding areas
  • Assess the medical needs of the client and provide information about medical issues
  • Provide support and information related to the medical exams
  • Assist clients and/or guardians to make informed decisions regarding psychological needs
  • Provide information and assistance with Crime
  • Victim Compensation application
  • Input data into the Client Tracking System in a timely manner
  • Work to continually assess service needs
  • Attend Resource Line monthly meeting and other agency meetings as needed
  • Back-up advocates who are unable to cover shifts due to illness, vacation, or other absences
  • Other duties as assigned

Internal Relationships

  • Actively participate in individual supervision
  • Other duties as assigned

Technical Functions

  • Ability to use Word, Access based database system, Outlook
  • Keyboarding skills
  • Ability to use a standard telephone

Personal Competencies

  • Demonstrated interpersonal skills
  • Demonstrated skills communicating with people in crisis
  • Excellent decision making skills
  • Excellent professional judgment
  • Demonstrated written and oral communication skills
  • Demonstrated active listening skills*
  • Demonstrated problem solving skills
  • Demonstrated empathic skills
  • Knowledge of sexual assault victimization and the healing process
  • Ability to work with independence
  • Ability to work collaboratively within a team setting
  • Ability to work with initiative and assertiveness
  • Ability to educate callers on sexual assault trauma, offender traits and behaviors
  • Understanding of cultural differences
  • Ability to organize and prioritize competing work demands
  • Ability to multi-task
  • Ability to build rapport quickly
  • Ability to read, write and speak English
  • Accept and work in accordance with the Guiding Principles of KCSARC

Requirements

  • Physical-mental-psychological Skills
  • Interface with the impact of secondary trauma
  • Ability to work with individuals in a high stress situation
  • Ability to uphold confidentiality

Minimum Experience

  • 4 year college degree plus 1 year directly related work experience; or
  • 2 years college/vocational school plus 3 years directly related work experience; or
  • 6 years direct work experience
  • Demonstrated skills in crisis intervention and/or counseling skills

Preferred Experience

  • Bachelor’s degree in social work, psychology or related field
  • Experience working with sexual assault survivors
  • Experience working in a rape crisis center
  • Bilingual English/Spanish Skills

Summary

  • 1 hour of sick leave for every 40 hours worked
  • No Medical Benefits
  • No PTO

Apply for this position here.

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